REGISTERING ONLINE WITH WEBY
In late July 2007, to coincide with the delivery
of the fall brochure, the Park District introduced a new online registration
system called “Weby” (pronounced web-e). The benefits of Weby include
the ability to search for programs
online, update household information, access past receipts and more. Plus,
registration is processed automatically,
resulting in a faster, more efficient process for our patrons. To use Weby,
patrons must have a “Household
ID” number (otherwise known as a Username.)
How do you find out your
Household ID (Username)?
Anyone who registered for a program in 2007 has been
assigned a Household ID (Username) and password
automatically by the computer system. The Household
ID (Username) is also printed on any receipts issued this
past summer and fall. To retrieve this number online, go
to www.oakparkparks.com and select “Registration” and
then select “Get a Household ID.” Complete and
submit
a Household ID request form and within 48 business
hours you will receive an email with your Household ID
(Username) and password.
Anyone who did not register for a program in 2007 will
need to set up a Household ID (Username.) Go to www.
oakparkparks.com and select “Registration” and
then
select “Get a Household ID.” Complete and submit
a Household ID request form and within 48 business
hours you will receive an email with your Household ID
(Username) and password.
What do I do once I have my
Household ID (Username)?
Go to www.oakparkparks.com and click on “Registration.”
Then select “Online Registration with Weby.” Type
in your Household ID (Username) and password and
you are in WebTrac and ready to register. IMPORTANT:
For security purposes, it is highly recommended that you
change your password immediately. Select a username
and password that are easy to remember. You will also
be asked to provide answers to prompt questions in case
you ever misplace or forget your password. Once you’ve
logged in and changed your username and password,
explore the features of Weby. You can search for programs;
view past receipts and more.
A Quick Note on Grades
When prompted by Weby to enter your child’s grade,
please use the following for children aged 0-5:
Age 0-4 Grade
.25
Age 5 Grade .5
There is no need to update grade information in the
fall - the system will automatically advance your child
to the next grade.
Frequently Asked Questions
Q. I received an email with a username and password
but I have not received my Household ID?
A. Username is the same as Household ID and along
with the password provided, allows you access to Weby.
We encourage you to change your assigned Household
ID/Username and Password to something that is easy
to remember. Your Household ID/Username can be
changed in Weby by selecting My Account from the left
blue bar.
Q. I signed up as a New User and I haven’t received
an
email with my Household ID/Username and Password.
What is going on?
A. When you submit new user information, it can
take up to 48 business hours for the Customer Service
Department to verify residency status and to determine
if you are already in our system.
Q. I have my Weby Household ID/Username and
Password and I already registered. How do I update my
personal information?
A.Call (708) 383-0002 and inform customer service
that your household info needs to be updated. You can
also e-mail the changes to your information to
webregistration@oakparkparks.com - please make
sure to include your household ID number.
Q. Why
can't I find the class I'm looking for in Weby?
A. The class may have been canceled due to low enrollment or the deadline for registration may have passed. Call (708) 383-0002 or email info@oakparkparks.com for more info.
ONLINE LINGO: Words
You Should Know...
When you log on to Weby for the first time you
will be asked to select FIRST TIME USER OR NEW
USER.
• FIRST TIME USER: Someone who has registered
for a program in 2007 and has an account
automatically established in the Park District
database but this is their first time using the
online registration program Weby.
• NEW USER INSTRUCTIONS: Someone who
has not registered for a program in 2007 and
has not had a household account automatically
established.
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